Bisate volcano in Rwanda

itrvl Milestones and New Features

A Year of Growth and Innovation

Company
December 31, 2024
8 min read

A Closer Look at itrvl's Recent Milestones and Feature Updates

Explore how itrvl evolved over the past few years, with new features, key updates, new partnerships, and $150M in direct channel sales.

itrvl Team

Company Updates

Highlights

Key achievements that shaped our platform and community

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The highest-value itinerary created and sold through itrvl

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Travel designers actively using the platform

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Countries with active itrvl bookings

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Bookings created in itrvl last year

Milestones

1

A Fresh Look and Feel for itrvl

Inspired by the Wilderness brand, we reimagined the itrvl interface, prioritizing intuitive workflows and a clear, inviting visual experience.

What Changed

  • Complete overhaul of all itrvl screens to align with the Wilderness aesthetic
  • Brand-new itinerary builder, updated edit itinerary screens, and additional features
  • More detailed activity and itinerary selectors for greater customization

Impact

  • Higher user satisfaction scores across all metrics
  • Onboarding time significantly reduced
  • Notable increase in daily active users
2

Worldwide Sales Enablement for Jacada Travel

Jacada's 60+ travel agents now use itrvl for their full sales process, from quoting and editing to payments and itinerary presentation, across LATAM, APAC, MESR, Europe, and Africa.

Jacada travel presentation interface
3

Fully Customizable Itineraries

itrvl's new Presentation Editor lets travel agents create truly bespoke itineraries—updating and editing every detail to fit each client's needs.

Creative Features

  • Custom Descriptions
    Rewrite and personalize all content to match your brand voice
  • Image Upload
    Add your own photography and visual assets
  • Layout Control
    Customize presentation structure and visual hierarchy

Agency Benefits

  • Brand Consistency
    Maintain your agency's unique style across all client presentations
  • Creative Freedom
    No more template limitations - design exactly what you envision
  • Professional Results
    Create polished, magazine-quality trip proposals in minutes
4

Sleek Payment Portal

A streamlined payment experience that makes collecting deposits and final payments effortless for both agents and clients, with secure processing and automated tracking.

Payment Features

  • Secure payment processing with multiple payment methods
  • Automated payment tracking and reconciliation
  • Customizable payment schedules and deposit amounts

Client Benefits

  • Simple, intuitive payment experience
  • Real-time payment confirmations and receipts
  • Transparent pricing with no hidden fees

Influencer Trips Powered by itrvl

itrvl helped power Wilderness's first influencer campaign — building the trips for @saltyluxe, @lumadeline, and @luxurytravelermedia directly on itrvl generating hundreds of enquiries for the Wilderness teams. The creators shared itrvl's video itineraries with their audiences, and every inquiry came through itrvl — turning the platform into both the storytelling vehicle and the gateway to booking.

Wilderness safari experience with luxury amenities
A trip of a lifetime in Africa
Luxury desert lodge experience

A Look at What's Coming

Looking ahead, we're focused on building tools that empower travel designers and help deliver unforgettable journeys. itrvl will keep evolving — shaped by real feedback, real teams, and the real magic of travel.

Enhanced AI Features

Intelligent itinerary suggestions and automated pricing optimization coming in Q1 2026.

A New Template Itinerary Builder

Streamlined template creation tools to help agencies build consistent, branded itineraries faster.

Quote Honeymoon Specials

Specialized tools and templates designed specifically for creating romantic honeymoon experiences.

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